GENERAL POLICY
- All ready to ship items ship within 24-48 hours
- Pre-order items ship in 7-15 working days
- Our warehouse dispatches orders from Monday to Saturday
- Once an order is shipped, it takes 3-7 working days to reach you based on your location
- Upon dispatch you will receive tracking details via whatsapp, sms and email
- If a pre-order items get delayed the customer can opt for a Store Credit
- You can email us on pappaladabba@gmail.com for any questions related to shipping
Terms and conditions
Welcome to pappala dabba By accessing our website and placing an order, you agree to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern pappala dabba relationship with you in relation to this website.
1. *Exchange Policy*: We offer exchanges only; returns and refunds are not provided. Exchanges are applicable only for products that are unused and in their original condition. To initiate an exchange, you must inform us within 6 hours of receiving the product. The return shipment charges are to be borne by the customer. The new order must be of equal or greater value than the exchanged order.
2. *Damaged Products*: Damaged products due to shipping must be reported to us within 6 hours of delivery. Please contact us immediately at [contact email] with details and images of the damaged product.
3. *Stock Availability*: Offers, discounts, and sale items are subject to availability. We reserve the right to modify or discontinue any offer at any time without prior notice, based on stock availability.
4. *Shipping Charges*: Orders below ₹500 are subject to applicable shipping charges, which will be displayed at checkout.
5. *Social Media Giveaways*: Offers and giveaways promoted on social media are subject to change based on stock availability or other terms and conditions set by pappala dabba. In case the offered item is not available, pappala dabba reserves the right to withdraw the offer or provide an alternative complimentary product.
6. *Jurisdiction*: The jurisdiction for any disputes arising from the use of this website shall be andra Pradesh, India.
For any further queries or concerns, please contact us at pappaladabba@gmail.com
By placing an order on pappala dabba.in, you acknowledge that you have read, understood, and agreed to these terms and conditions.